HCL Infosystems Implements NOC project at ONGC under its System Integration Infrastructure Practice

HCL provided a complete IT infrastructure management solution
Proactive management of IT infrastructure repair and recovery processes

HCL Infosystems, India’s premier Hardware, Services and ICT System Integration Company, today announced the completion of a prestigious project from ONGC for deployment of Network and Security Operations Centre. The project aimed to provide a complete IT infrastructure management solution for various business applications and services of ONGC and to strengthen the security management in todays’ times of increasing security risk.

As part of the order, HCL Infosystems has installed facilities to sensitize the problems across different technology layers in Network, IT and Communication Infrastructure, applications etc. and to adopt corrective measures to fix them. HCL has also provided application and end user response management solutions for various business applications and services of ONGC like ICE, EPINET, e-mail, Internet, SCADA etc. apart from proactive alerting and root cause analyses.

Speaking on the occasion, Mr. Rajeev Asija, Chief Operating Officer – Enterprise Business, HCL Infosystemssaid, “Information technology is the need of the hour for increasing efficiency and productivity. We are glad to be associated with ONGC and this association will enable ONGC to move away from a reactive break-fix problem solving approach to a pro-active and preventive process of problem discovery, diagnosis and repair. This project will also support ONGC to leverage the complete IT solutions which has been designed to manage complete IT needs of the enterprises and to adopt best practices of ITIL processes.”

Shri U N Bose, Director (T&FS), ONGC said, “NOC is a project of strategic importance for ONGC. I am happy to note that, team of ONGC engineers and HCL have worked hard on this advanced technology project to complete the project successfully. Presently, cyber security and threat from cyber terrorism is one of the primary concerns of the corporates. It is expected that after full functioning of NOC, ONGC shall be in a position to address these issues effectively.”

The project entails providing network connectivity, internet access and other IT services for various applications; installation and timely upgrading the extensive network, IT & Telecom infrastructure. The project also involved implementation of ITIL process design & aligning the EMS tools and processes to enable ISO20000 certification. HCL Infosystems offer the advantages of simplified one point solution, reducing IT deployment and maintenance costs and managing risks involved in various IT operations.

About HCL Infosystems

HCL Infosystems Ltd, with revenue (LTM) of US$ 2.6 billion (Rs. 12, 221 crore) is India’s premier hardware, services and ICT systems integration company offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a one-stop-shop for all the ICT requirements of an organisation. India’s leading System Integration and Infrastructure Management Services Organisation, HCL has specialised expertise across verticals including Telecom, BFSI, eGovernance & Power. HCL has India’s largest distribution and retail network, taking to market a range of Digital Lifestyle products in partnership with leading global ICT brands, including Apple, Cisco, Ericsson, Kingston, Kodak, Konica Minolta, Microsoft, Nokia, Toshiba, and many more.